AR follow-up
Accounts Receivable Follow-up
Dedicated AR specialists work insurance follow-up on a cadence — 7, 21, 30 days — so claims do not quietly age past timely filing.
Unpaid claims get a call, a portal check, and a next date.
Follow-up is where most in-house billing falls behind. NEXTMBS assigns owners, notes every payer contact, and keeps patient AR separate from insurance AR so staff are not mixing the two.
Offices where AR is “someone’s extra job” and days in A/R keep drifting up.
What you get
- Insurance AR worked on a set aging schedule
- Documented calls, portals, and claim numbers
- Timely-filing protection on slow payers
- Patient AR handled with statements, not surprise calls only
How this works
01
Age the worklist
Open balances are sorted by days and payer, then assigned.
02
Touch every claim
No-response claims are checked before they become 90-day problems.
03
Report
You see what moved, what is stuck, and what needs a provider note.
Ready to talk through this?
Send a note to info@nextmbs.com or use the homepage form. We’ll look at your current volume and tell you what NEXTMBS would take on first.